ts777 Privacy Policy

For the purposes of this Privacy Policy, the data controller responsible for the personal information you provide to the ts777 platform is ts777, an internationally licensed online gaming operator. When we refer to "ts777", "we", "us", or "our" throughout this document, we are referring to the ts777 operating entity that holds the applicable gaming licence under which the ts777.bet platform is operated.

If you have any questions about how ts777 processes your personal data, or if you wish to exercise any of the rights described in this Privacy Policy, you may contact our dedicated data support team via the live chat function inside your ts777 account dashboard, or by email at:

[email protected]

ts777 collects personal data from you in two primary ways: information you provide directly to us, and information collected automatically through your use of the platform. The categories of data we collect are detailed below.

2.1 Information You Provide Directly

2.2 Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers used to maintain account security and detect fraud.
• Usage Data: Pages visited on the ts777 platform, games played, betting activity, session duration, click and navigation patterns, and feature interactions.
• Location Data: Approximate geographic location derived from your IP address. ts777 does not collect precise GPS location data.
• Cookie & Tracking Data: Session identifiers, preference cookies, and analytics identifiers. See Section 7 for full details.

ts777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where a player voluntarily discloses such information in the context of a responsible gaming self-assessment or support request.

ts777 uses the personal data it collects for clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which ts777 processes your personal data are:

• Account Registration & Management: Creating and maintaining your ts777 account, verifying your identity and age (21+ requirement), and managing your account preferences and settings.
• Service Delivery: Processing your bets, casino game sessions, deposits in PKR, and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Regulatory & Legal Compliance: Fulfilling Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) checks, age verification, and any reporting required by ts777's licensing authority.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, unauthorised access, and bonus abuse across the ts777 platform.
• Customer Support: Responding to your queries, resolving disputes, and processing complaints submitted to the ts777 support team.
• Responsible Gaming: Monitoring play patterns to identify potentially problematic behaviour, applying deposit limits, cool-off periods, and self-exclusion tools where applicable.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve ts777's website, game offering, mobile performance, and user experience.
• Marketing Communications: Sending promotional offers, PSL cricket betting updates, bonus announcements, and other ts777 marketing communications where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.

ts777 processes your personal data on one or more of the following lawful grounds, depending on the specific purpose of the processing:

• Contractual Necessity: Processing is necessary to perform the contract between you and ts777 — including account registration, game access, payment processing, and customer support.
• Legal Obligation: Processing is required for ts777 to comply with its regulatory obligations, including AML legislation, KYC requirements, and gaming licence conditions.
• Legitimate Interests: Processing is carried out in pursuit of ts777's legitimate business interests — including fraud detection, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing is based on your explicit consent, including for direct marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ts777 does not sell or rent your personal data to third parties for their own marketing purposes under any circumstances. ts777 may share your data with third parties only in the following limited and controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations and applicable Pakistani financial regulations.
• Identity Verification Providers: Third-party KYC service providers that assist ts777 in verifying the identity and age of account holders as required under ts777's licensing obligations.
• Game Software Providers: Licensed casino game suppliers whose games are available on the ts777 platform may receive certain anonymised session data necessary for game operation and RTP certification. These providers do not receive your personally identifiable information unless strictly required for a specific technical function.
• Fraud Prevention Services: Specialist third-party services that help ts777 identify and prevent fraudulent activity, multi-accounting, and unauthorised transactions.
• Regulatory Authorities: ts777's licensing authority and any competent regulatory or law enforcement body where disclosure is required by law, court order, or official governmental request.
• Professional Advisers: Legal advisers, auditors, and insurers where disclosure is necessary in the course of their professional engagement with ts777, subject to strict confidentiality obligations.

All financial transactions on the ts777 platform are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, the relevant payment data is transmitted directly and securely to the respective payment provider via encrypted channels.

ts777 does not store complete debit card numbers, mobile wallet PINs, or full banking credentials on its own servers. Payment tokenisation and secure transmission protocols are used in all financial data flows to minimise the risk of unauthorised access to your financial information.

Transaction records — including deposit amounts, withdrawal amounts, and payment method references — are retained by ts777 for the minimum period required under applicable AML regulations and the conditions of ts777's operating licence.

ts777 uses cookies and similar tracking technologies on the ts777.bet platform to ensure secure sessions, remember your preferences, and gather aggregate analytics data that helps us improve the platform. The types of cookies we use are described below:

You can control or delete cookies at any time through your browser's settings. Please be aware that disabling certain cookies may impact the functionality of the ts777 platform, including your ability to remain logged in during a session.

ts777 retains your personal data for only as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your active ts777 account relationship, plus a minimum post-closure retention period as required by ts777's gaming licence conditions.
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure, in accordance with standard AML regulatory requirements applicable to online gaming operators.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years following the date of the transaction, in accordance with applicable AML legislation.
• Customer Support Records: Live chat transcripts and support correspondence are retained for a minimum of two (2) years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Records of your marketing consent or opt-out preference are retained for as long as your account is active, plus a further two (2) years.

When personal data is no longer required and its retention period has expired, ts777 will securely delete or irreversibly anonymise that data so that it can no longer be associated with you as an individual.

As a ts777 account holder, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below:

• Right of Access: You have the right to request a copy of the personal data ts777 holds about you. We will provide this in a structured, machine-readable format within 30 days of a valid request.
• Right to Rectification: If any personal data ts777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections (such as changing your registered name) may require you to submit supporting documentation.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Note that ts777 may be unable to delete data that it is legally required to retain under AML or gaming regulatory obligations.
• Right to Restrict Processing: You may request that ts777 restrict the processing of your data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where ts777 processes your data by automated means on the basis of your consent or a contract, you may request that we provide your personal data in a portable electronic format so that it can be transferred to another service provider.
• Right to Object: You may object to ts777 processing your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing carried out on the basis of legitimate interests, though ts777 may be entitled to continue processing where compelling legitimate grounds exist.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact the ts777 support team via live chat inside your account dashboard or email us at [email protected]. We will respond to all valid data rights requests within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you promptly.

ts777 employs age verification procedures at the point of registration and during the KYC process to ensure that no account is opened or maintained for a person under 21 years of age. If ts777 becomes aware, at any point, that personal data has been collected from an individual who is under 21, we will:

• Immediately suspend the relevant account.
• Delete all personal data associated with that account to the extent permitted by law.
• Void and reverse any bets placed or casino games played on that account.
• Refund any net deposits made, less any amounts ts777 is legally entitled to withhold.

If you are a parent or guardian and believe that a minor in your household may have registered a ts777 account, please contact our support team immediately via the email address provided in Section 14 of this Policy. We will investigate and act promptly on all such reports.

ts777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the ts777 platform.
• Encrypted storage of sensitive personal data and hashed storage of account passwords.
• Role-based access controls ensuring that only authorised ts777 personnel can access personal data, and only to the extent required for their specific role.
• Regular security audits and penetration testing of the ts777 platform infrastructure.
• Two-factor authentication (2FA) available for all registered players to secure their account access.
• Real-time fraud detection systems that flag unusual login activity and transaction patterns for review.

While ts777 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring that your own device and network are adequately secured.

In the event of a personal data breach that poses a risk to your rights and freedoms, ts777 will notify affected account holders and the relevant supervisory authority within the timeframes required under applicable data protection law.

As an internationally licensed online gaming operator, ts777 may transfer your personal data to countries outside Pakistan in the course of its normal operations — for example, to the jurisdiction in which ts777's gaming licence is held, or to third-party service providers whose infrastructure is located outside Pakistan.

Where ts777 transfers personal data internationally, we take steps to ensure that an appropriate level of data protection is maintained, including by requiring recipient third parties to adhere to contractual data protection obligations equivalent in standard to those described in this Privacy Policy.

By registering a ts777 account, you acknowledge and consent to the potential transfer of your personal data to jurisdictions outside Pakistan as described in this section, where such transfers are necessary to provide the ts777 service to you.

ts777 may update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered account holders via email and/or a prominent notice on the ts777 platform before the revised Policy takes effect.

The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how ts777 handles your personal data.

Your continued use of the ts777 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should stop using the ts777 platform and may request account closure at any time.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ts777 handles your personal data, please reach out to our support team using the contact details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Live Chat: Available 24/7 inside your ts777 account dashboard. This is the fastest way to reach our support team for privacy-related queries.
• Email: [email protected] — for formal data rights requests, please include your registered username, the nature of your request, and any relevant supporting information.